Skip to main content
chargecloud.de chargecloud-Backend
Help Center Help Center home page
Community Training courses Submit a request
Submit a request Sign in
Submit a request Sign in
  1. Help Center
  2. Frequently asked questions (FAQ)

Frequently asked questions (FAQ)

Here you will find collected answers to regularly occurring questions.

General documentation
  • What references does the chargecloud have?
Interfaces
  • Which protocols are supported for the backend communication with charging stations?

E-Mobility Solutions

  • Partner Solution Management
  • Driver-App/B2B-Portal
  • Evaluations and reports
  • Hardware certification
  • eRoaming
  • Direct Payment

E-Mobility Orders

  • RFID cards
  • SIM cards
  • Intercharge stickers
  • Mailserver
  • VPN certificate
  • Ad hoc stickers

E-Mobility News

  • Release notes registration
  • News
  • Release notes
  • Incidents
  • Maintenance work

SOCIAL MEDIA

Deutsch Español Français Italiano

© 2025 chargecloud GmbH

  • Imprint
  • Privacy Policy